Order - Advising Suppliers of Changes to the PO.
Only the supplier can change the PO on their eCatalog. Use the following options to send a PO change to the supplier and create an audit trail. In both cases it is recommended that you follow up with the supplier. Both methods provide an audit trail.
Sales Order Tracking Event & Copy to the supplier
Send an order tracking event to the supplier with changes using Sales Orders & Tracking > New Event and select the option to send the event to the supplier. The event is posted on the eCatalog and emailed to the supplier. An email is sent to you and your shopper.
PO Tracking Event
Send an order tracking event to the supplier with changes using Purchase Orders & Tracking > New Event. The event is posted on the eCatalog and emailed to the supplier. A copy is sent to you. Your shopper does not receive a copy.
If the supplier does not accept email change notifications,
- Post a Canceled event for the sales order and select option to send the event to the supplier
- Post a new order