Shopper & Company Store / Customer
The shopper is the person in your customer’s organization who places or sends you orders. The customer is the organization that the shopper works for. For example if your customer is IBM the shoppers could be the Director of Marketing and the Director of Human Resources. Company Stores are created for customers.
Shoppers must have a unique email address and be registered on your eStore before placing orders. Shoppers can access your eStore website and their Company Store.
Shopper - Register and Login
Shoppers can browse products on your website or a Company Store without registering or logging on. The shopper uses the “Login” option to register on the eStore. Shoppers are asked to register when they select the BUY option on the Catalog Product page.
If a shopper is registered and cookies are enabled on the shopper’s computer, the shopper is not required to log in when they return to the site.
Shopper My Account – Orders & Shopper Art Library
Shoppers use the My Account options to track orders, view order history, place reorders and upload logo art. Shoppers art is stored in the Shopper Art Library. This art is available when placing orders and creating Virtual Samples.
Shopper Manager Option - Information & Shopper Notes Report
Use the Shopper > Shopper Information option to register new shoppers, update shopper information and add shopper notes. Use the Shopper > Shopper Notes Report option to view shopper notes
Shopper Manager Option - Shopper Art Library
Use the Shopper > Shopper Art Library option to upload the art for the shopper. This makes it easier for your customers to place an order.
Shopper Manager Option - Leads & Email Marketing Campaign
Buttonwood sends emails with the newest and hottest deals to your shoppers and leads. The email looks like it came from you and it sends your clients back to your website. Enter email addresses for your leads using eStore Quick Update > Email Marketing Campaign.
On an ongoing basis use Manage Leads and Shopper Email Marketing Activation to change the send email status for your shoppers and leads.